Good Return works with local microfinance institutions (MFI) who are selected on the basis of their commitment to:
expand their lending to poorer borrowers
transparency
good repayment performance
We conduct a thorough selection and due diligence process with all local partners. We assess the integrity of the microfinance institutions and their clients and look for partners who share our commitment to transparency.
Before selecting microfinance partners we visit them in country to carry out due-diligence and training. This allows us to check that the organisation is reputable and meets Good Return's requirements.
During the visit, we jointly identify areas that need further development and then create customised training and support programs to help our microfinance partners to reach out to poorer borrowers with appropriate services.
Good Return’s MFI partners undertake to:
Push the frontiers of microfinance by reaching out to poorer, marginalised clients
Consider client satisfaction and adjust services to meet client needs;
Respond to the training needs of clients where relevant
Strive to improve their efficiency and effectiveness and to pass on cost savings to clients;
Share knowledge and be transparent in their dealings with clients, sponsors and the wider community
Support and actively contribute to the efficient operations of Good Return.
Our partnerships with MFIs are reviewed at least quarterly and include country visits to strengthen the partnership and monitor performance